CONTACT US FOR ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
Use the original courier packaging you received your item in to repackage and send back to us at our distribution centre. Make sure the original delivery details are not visible and address to:
C/O The Derek Corporation
637 Rosebank Road
Avondale, Auckland 1026
Any returns must be in original unused and unworn condition with their tags still attached. The original packaging must also be returned with your item.
If a refund is approved for faulty products where a replacement is not possible, the product price and freight will be credited back using the original payment method.
Proof of purchase will be required for all returns.